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Wellbeing coach

Toowoomba
Wellways Australia
Instructor
Posted: 6 January
Offer description

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

* Full time, ongoing opportunity in Toowoomba Integrated Mental Health Hub
* $44.58 per hour (SCHDAS Level 4B) + Leave loading + Salary Packaging
* Be part of an innovative, community first mental health service

The Toowoomba Integrated Mental Health Hub is an innovative new model of integrated stepped care, transforming the way mental health and wellbeing support is delivered across Queensland. Wellways, together with our consortia partners Each, Lumsden Psychology, QPASTT and Goondir will provide seamless, free and voluntary services built on the principles of no wrong door, community inclusion and consumer choice and control.

About you

You're someone who believes in people's potential. You bring empathy, patience and a genuine interest in helping others thrive. With strong communication skills and a values-driven approach, you are able to support people in a way that's respectful, encouraging and practical.

At Wellways, we believe in hope, connection and the power of small steps. As a Wellbeing Coach, you'll empower people to set and achieve their own wellbeing goals through encouragement, structured conversations and practical tools.

Coaches may come from a range of backgrounds and qualifications including:

* coaching / recovery coach
* social work
* psychology / mental health (e.g. Certificate 4 in Mental Health)
* health education or allied mental health work

About the role

As part of our Psychosocial Support team, you will create a welcoming, safe and inclusive space for participants. Using structured, non-clinical coaching conversations, you will guide individuals to develop strategies that sustain their wellbeing and increase independence. Sessions may be delivered face-to-face, online or over the phone always with warmth, respect and encouragement.

In this role, you will:

* Provide one-to-one wellbeing coaching that empowers participants to take meaningful, achievable steps forward
* Build positive, trust based relationships that foster hope and resilience
* Create opportunities for community connection, partnerships and referral pathways
* Work collaboratively with colleagues, while maintaining flexibility to work autonomously

Some pre-employment requirements

* Cert IV Mental Health or demonstrated equivalent experience in a coaching role
* National Police Check
* Current Working with Children Check - employment
* NDIS Workers Screening check
* Evidence of right to work in Australia
* 100 points of identification
* NDIS Workers Orientation module certificate – free online course

Toowoomba Integrated Mental Health Hub will provide the community with a free, safe and welcoming space to access mental health advice, supports and services.

What we can offer you

* A purpose driven culture where people can thrive, everyone is respected, and differences are valued
* An equitable, diverse, and socially inclusive work environment
* Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
* Meal and Entertainment allowance via salary packaging up to $2,650 per annum
* Receive 17.5% leave loading every time you take annual leave
* Paid parental leave after 12 months of ongoing employment
* Paid cultural leave where applicable
* Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, please contact Laura Lattanzio, via email

To view the full Position Description and submit your cover letter and application, click APPLY

We encourage early applications as interviews will begin prior to advertising closing date.

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.


Job Description Summary

Bring hope, connection and encouragement as you help people achieve their wellbeing goals in this full time Mental Health Coaching role.


Culture

We're passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.


How to Apply

This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select "Apply" below to complete your application.


Applications Close

20/01/2026

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