Join Our Team as a Receptionist — Be the First Impression of Our Company
We are seeking a friendly, organized, and professional individual to join our team as a Receptionist. If you have a passion for delivering exceptional customer service and enjoy working in a dynamic environment, we encourage you to apply and become the welcoming face of our company.
About Our Company
At Macedon Ranges Towing we pride ourselves on outstanding services and solutions to our diverse clientele situation. Our company operates in Romsey.
Position Overview
The Receptionist is the first point of contact for clients, visitors, and employees. This role requires excellent communication skills, a warm and approachable manner, and the ability to multitask efficiently in a fast-paced environment. You will be responsible for managing the front desk, answering phone calls, handling correspondence, and performing various administrative tasks.
Key Responsibilities
· Answer, screen, and direct incoming phone calls to appropriate departments or staff members
· Maintain a tidy and organized office area
· Assist with administrative tasks such as data entry, filing, photocopying, and scanning documents
· Provide information to clients and visitors about the company and its services
· Coordinate with building management and security as required
· Ensure compliance with company policies and procedures at all times
· Support other staff members with ad hoc projects and tasks as needed
Required Skills and Qualifications
· High school diploma or equivalent; additional certification in office administration is an advantage
· Proven experience as a receptionist, front desk representative, or similar role is preferred but not essential
· Exceptional verbal and written communication skills
· Strong organizational and time-management abilities
· Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment
· Professional appearance and demeanor
· Outstanding interpersonal skills and a positive attitude
· Ability to handle confidential information with discretion
· Reliable, punctual, and able to work independently or as part of a team
· Adaptable and willing to learn new tasks and technologies
Desirable Attributes
· Previous experience in customer service or the hospitality industry
· Experience with scheduling or booking systems
· Geographical knowledge of Melbourne and regional areas
· General Car Knowledge
What We Offer
· Competitive salary commensurate with experience
· Supportive and inclusive team environment
· Work-life balance with flexible scheduling options
How to Apply
Interested candidates are invited to submit their resume and a brief cover letter outlining their suitability for the position. Please email your application to with the subject line "Receptionist Application – [Your Name]". or dropped in to 1/5 Mitchell Crt, Romsey in Business hours.
Application Process
· Application deadline: 30th August 2025
· Shortlisted candidates will be contacted for a phone
Equal Opportunity Employer
Bright Horizons Enterprises is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of race, gender, age, disability, religion, sexual orientation, or cultural background. We are committed to creating a supportive and respectful workplace where every team member can thrive.
Frequently Asked Questions
What is the expected work schedule?
The typical work schedule is Monday to Friday, from 8:30 am to 5:00 pm. Occasional evening or weekend on call handling.
Is training provided?
Yes, comprehensive onboarding and ongoing training are provided to ensure you are comfortable and confident in your role.
Is previous receptionist experience mandatory?
While prior experience is an asset, it is not strictly required. We value enthusiasm, a willingness to learn, and a strong work ethic.