The Role
Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. After all, there is a reason why we are recognised internationally as the ‘Undisputed King of Trainers’.
As a Department Supervisor, you will drive sales and KPI's, coach and develop your team and upkeep the visual standards, ensuring your department is replenished at all times.
1. Drive conversion, sales and KPI performance
2. Demonstrate exceptional Customer Service standards and supervise team to deliver a ‘service over task’ environment
3. Work with BOH team to deliver shop floor product availability
4. Uphold company retail standards and deliver store visual excellence
5. Support management team to deliver all internal and external profit protection processes
6. Support with new team members Inductions and on-going training to build bench strength for future store expansion
7. Encourage team members to improve performance through effective coaching
What we're looking for
8. 2-3 years leadership experience within retail or like industry
9. You are passionate about creating an amazing service experience and culture for our customers
10. You have a proven track record in driving and exceeding set KPI's and communicate well with all stakeholders
11. You have excellent time management skills to ensure that daily priorities are executed in a timely manner
What's in it for you?
12. One month paid parental leave
13. Referral bonus scheme
14. Training and development to evolve and shape your career
15. Opportunity to progress across all areas of the business including Retail, Support Office and our Distribution Centre
16. Treat yourself with our attractive staff discount! This can also be used for friends and family
17. Access to our Employee Assistance Program & Mental Health champions