Job Description for Dynamics 365 F&O Functional Consultant
About Our Client's Microsoft Business Solutions Team:
Our client's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's M365, Azure, Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.
Role Overview:
The role calls for a motivated and highly skilled and experienced Dynamics 365 F&O Functional Consultant to be a part of a dynamic D365 consultancy services team.
Responsibilities:
* Functional Leading/Best Practices: Be a champion for functional leading/best practices with Microsoft solutions.
* Product Roadmap: Keep up with product roadmap and the content of future releases of Microsoft ERP or CRM.
* Project Delivery: Lead delivery of D365 end-to-end implementation projects including design, configuration, testing, training, cutover, post go-live support & reporting assuring that the management of area technical assets and systems development lifecycle comply to firm's ISMP.
* Workstream Management: Responsible for all aspects of relevant workstream of implementation, assuring that area processes are aligned to the firms' ISMP.
* Template Design: Lead the design and configuration of sector specific templates to enhance the out of the box Dynamics functionality, giving clients a unique selling point and a resalable/reusable asset.
* Data Migration Strategy: Active involvement with Data Migration strategy and design.
* Interfaces and Integrations: Involvement with interfaces and Integrations.
* Pre-Sales Engagements: Be responsible for ensuring the pre-sales engagements are delivered with the same rigour and attention to detail as client engagements.
* Training Needs: Define training needs within the team and coach other team members.
* Consultancy Delivery: Deliver all consultancy according to the company's Project Methodology, ensuring that all software applications are implemented successfully according to the project plan.
* Customer Expectations: Be expected to meet and exceed customer expectations from a business knowledge, skills and behaviour perspective.
* Risk Management: Identify business/project risk and mitigate or communicate as necessary.
* Progress Updates: Ensure progress updates are communicated to relevant parties both formally and informally.
* Practice Development: Identify practice development activities and help in defining how these will be delivered.
* Additional Duties: Carry out additional duties as may occur from time to time as instructed and agreed by Directors.
* Internal Processes: In all activities, ensure timely completion of internal processes and mandatory training.
* Information Security Policies: The Employee is required to follow the company's Information Security Policies (ISP and ISMP) at all times.
Requirements:
* Degree Level of Education or higher
* Microsoft Dynamics certifications
* 12 years of relevant experience in a similar role, particularly in a professional services / consulting firm
* Knowledge of best practices for working with offshore teams
* Experience in Agile and Waterfall Methodologies
* Experience in Azure DevOps
* Exceptional understanding of Microsoft ERP or CRM functional capabilities
* Good understanding of Cloud technologies
* Good understanding of integration tools and technologies
* Good understanding of Power Platform technologies
* Good understanding of automated testing tools such as RSAT
* Broad understanding of software development lifecycle, development management, release management, data migrations, cut-over planning, and early live support
* Experience on operating in Shared Services or nearshore teams
* Must have led multiple projects from end-to-end in a functional capacity
* Must have experience in end-to-end implementation of multiple projects
* Proven ability to demo powered assets and assist in pre-sales and deal shaping for large transformational programs
* Excellent written and verbal English language skills. Additional fluency in one or more other languages will be considered an asset
* Deep and broad knowledge of functional capabilities of Dynamics 365, including appropriate certification.
* Must be able to show good knowledge of practices for Dynamics 365
* Exceptional knowledge of all Finance core concepts and processes including Enterprise Structure, General Ledger, Accounts Payable, Accounts Receivable, Fixed Asset and Reporting
* Aware of latest Microsoft Features
* Aware of ISVs which can be integrated with F&O
* Leadership and Stakeholder Management Skills
* Excellent Client Relationship Management
* Coaching and Mentoring Skills
* Excellent communication and presentation skills
* Promotes the Values of the company
* Excellent organisation and prioritisation skills
* Resilience and being comfortable under pressure
* Team player and able to work on own initiative
* Desire to constantly assess and incorporate new technologies and software into their skillset