"Where an Urban Oasis Sets the Scene for Exceptional Events"
At Mercure Townsville, a key regional meetings and events destination, we are looking for a commercially driven hunter to aggressively grow our Conferences & Events business and own this market. This is a high-impact role for someone who thrives on prospecting, converting, and closing, while still delivering exceptional event experiences.
About the role
As Conferences & Events Sales Manager, you will be responsible for driving top-line revenue through active business development, strategic account growth, and strong conversion discipline. This is a hands-on sales role, combining leadership with direct ownership of key accounts and new business acquisition.
* Actively hunt, secure, and grow new conference, events, and incentive business
* Build and maintain a strong pipeline through proactive prospecting, cold calling, networking, and client engagement
* Drive conversion of leads into confirmed business, consistently exceeding revenue and conversion targets
* Identify need periods and high-yield opportunities, deploying targeted sales strategies to maximise revenue
* Own and grow key corporate, government, and events accounts
* Lead and energise the C&E Sales team to deliver strong commercial outcomes
* Set, track, and report on individual and team sales targets and conversion performance
* Prepare compelling, commercially strong proposals covering venues, catering, and accommodation
* Chair weekly Banquet Event Order (BEO) meetings to ensure clarity, momentum, and accountability
* Work closely with hotel operations to ensure flawless execution and repeat business
* Conduct high-impact site inspections and familiarisations that convert interest into bookings
* Represent the hotel at sales calls, trade shows, and industry events to actively generate new leads
* Maintain a strong on-property presence and visible leadership within the hotel
What We're Looking For
* Proven success in hotel or events sales with a strong new-business focus
* A confident, self-motivated closer who thrives on targets and performance metrics
* Strong commercial mindset with experience in revenue forecasting and pipeline management
* Exceptional communication, negotiation, and influencing skills
* Knowledge of liquor licensing and responsible service of alcohol
* Strong IT skills, including Excel and Word
* Experience with Opera Cloud and/or Shiji is advantageous
What's in it for you?
* A revenue-driving role with real autonomy and visibility
* The opportunity to make a measurable commercial impact
* Support from a collaborative hotel leadership team
* Wellbeing benefits, including Employee Assistance Program (EAP)
* Access to Accor employee discounts and global benefits
If you're a results-driven sales professional who loves the chase, thrives on closing deals, and wants to own the conferences and events market in Townsville, we want to hear from you.
Mercure Townsville is an inclusive employer, committed to attracting, developing, and retaining diverse talent.