Job Description
As a Community Sales Manager, you will play a key role in fostering and supporting our customers and centre teams at a Centre level.
You'll be overseeing and supporting the overall daily operations of a centre, contributing to the growth and success of your customers, helping them to use flexible working to enhance their productivity.
The responsibilities include:
* Building effective relationships with new and existing customers
* Working as part of a team to provide our community with everything they need
* Creating exceptional experiences in every interaction
* Owning and caring for your centre - ensuring it is always a professional and inspiring work environment our community requires;
* Driving profitability of our centres through supporting sales or additional services and ancillary income
* Training, managing and mentoring community teams to be the best they can be
* Leading by example through every interaction
Key skills required for this position include:
* Effortlessly enthusiastic: A positive, inspiring attitude towards every customer interaction
* Resilient: The ability to adapt to fast-changing situations and combine an appetite for challenge with resilience
* Approachable and influential: Building strong relationships with every customer to deliver on their needs
* Proudly diligent: An eye for detail, understanding how high standards in the smallest moments feed into our wider goals
* Self-motivated: Taking action decisively to solve problems and deliver incredible results
* People-focused: Understanding and delivering the things your centre team needs to thrive, from clear goals to encouragement and leadership by example
Benefits of working in this role include:
* Competitive rewards
* Fantastic environment: Working with local, national and global clients in a world-class, high calibre work environment
* Time for personal development: A Monday-Friday schedule, allowing for a healthy work-life balance
* Professional growth: Structured training and development programmes designed to nurture your ambition
* Career opportunities: Opportunities to take increased responsibility over market centre operations or sales