Koko Black is bringing premium chocolate craftsmanship to one of Melbourne's most prestigious retail destinations — Collins Street.
We're building a passionate and high-performing Leadership Team to launch this exciting new store, and we're looking for ambitious, people-first Assistant Store Managers ready to step into something special.
If you're driven, customer-obsessed and ready to grow your leadership career in a premium retail environment, this is your moment.
Join a supportive team where people come first, development is genuine and chocolate is at the heart of everything we do.
Why you'll love being part of the Koko Black Leadership Team
* Supportive team culture – values-led, fun and focused on your growth
* Surrounded by chocolate – every day feels a little magical, enjoy a 40% team member discount
* Real career opportunities – we invest in our people and promote from within
* An iconic location – be part of something special in the heart of Collins Street
We're not just opening a store, we're creating a premium chocolate experience in one of Melbourne's most iconic retail precincts.
About the Role
As an Assistant Store Manager, you'll partner closely with the Store Manager to bring our Collins Street store to life. You'll lead from the floor, inspire your team and deliver exceptional customer experiences that reflect our premium brand.
Together, our Assistant Store Managers will:
* Lead exceptional customer experiences, bringing the Koko Black journey to life
* Inspire, coach and develop a high-performing team culture
* Support recruitment, onboarding and ongoing team capability building
* Maintain impeccable product presentation across retail and beverages
* Drive commercial outcomes through rostering, stock management and sales performance
* Champion operational excellence, including food safety and visual merchandising standards
* Communicate confidently and collaborate across the broader business
What You'll Bring
* Leadership experience in retail, hospitality or premium food service
* A natural ability to motivate and empower others
* Strong commercial awareness and operational confidence
* High standards for customer experience and team culture
* Attention to detail and pride in premium presentation
* A proactive, hands-on leadership style
Be Part of Something Bigger
At Koko Black, we blend craft, curiosity and heart. We create meaningful moments for our customers and meaningful careers for our people.
If you're ready to take the next step in your leadership journey and help launch our Collins Street store, we'd love to hear from you.
Apply now to join the Collins Street Leadership Team.
Let's create something remarkable, together.
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