Professional Customer Service administrator, with experience in Account Management, Service Coordination for Scheduling or High-level Administration.
Fantastic roles on offer with two successful and professional organisations based in the Trade and IT industries.
- Both roles are located in the South Eastern Suburbs (Braeside & Mulgrave), and require an experienced Customer Service Administrator, to assist with Trade scheduling, Service Coordination and day to day operations._
**The Role**
Supporting the Operations and Accounts team, you will be required to provide high level customer service, schedule technicians, liaise with key account holders and coordination support of senior administrative tasks.
Key responsibilities will include:
- Provide high level customer service and assistance across the business, both internally and externally.
- Manage trade and equipment scheduling across various locations, effectively communicating with Site operators and High-profile accounts.
- Invoice processing, Order distribution and Operational reporting
- Action administrative tasks as required, such as raise purchase order request, assist with receipting, data entry, regularly review stock inventory and processing of invoices.
**About You**
To be considered for this amazing opportunity, you will possess the following:
- 3-5 years customer service experience
- Sound MS Office Suite skills and knowledge of CRM's
- Excellent communication skills both written and verbal
- Highly organised with strong time management and attention to detail
- Strong customer focus with the effective ability to problem solve
- Ability to work under own initiative or as part of a team
**What's on Offer?**
- Regular Office Hours (Monday - Friday | 5 Days per week)
- Attractive Salary and benefits
- Be part of a fantastic and reputable organisation, with a supportive and cooperative team environment
- Training and professional development
- Minimum 6-month contract with the view to permanent.
Want to know more? Contact Whitney on 9239 8105 for a confidential discussion.
***
**Job Reference Number: 06830-0012515482 - WG
📌 Service And Admin Coordinator
🏢 Robert Half
📍 Melbourne