Data Center IT Operations Technician Role Overview
We are seeking a highly skilled Data Center IT Operations Technician to join our team. As a key member of our operations team, you will be responsible for installing and troubleshooting the infrastructure that supports our cloud platform.
As a Data Center IT Operations Technician, you will work closely with logistics and other teams to maintain daily operations. You will install and configure racks of hosts in line with internal SLAs, diagnose and repair issues for server, storage and network devices, including the physical replacement of parts.
You will also be responsible for remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events. This position requires shift work (4 days on and 4 days off including night shifts on a rotational basis) and has a physical component requiring the ability to lift & rack equipment using our lifting equipment.
Candidates must possess a valid driver's license and their own vehicle to travel between sites.
* Key Responsibilities:
* Install and configure racks of hosts in line with internal SLAs
* Diagnose and repair issues for server, storage and network devices, including the physical replacement of parts
* Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events
* Shift work (4 days on and 4 days off including night shifts on a rotational basis)
* This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment
* Candidates must possess a valid driver's license and their own vehicle to travel between sites