Parts Supervisor
We currently have a full-time permanent position available for a Parts Supervisor at our Mildura Dealership which services, repairs and maintains a large range of industry leading John Deere equipment.
About Us
Haeusler's Group is a family-owned company with five locations from Mildura to Shepparton. We are well-established industry leaders in agricultural products and believe our customers deserve a partnership that helps their business succeed.
The Role
You will be responsible for performing a range of tasks including, but not limited to:
* Communicate, monitor and enforce Parts Department processes to ensure internal and external customer satisfaction.
* Submit stock, special terms and machine down part orders.
* Provide quality customer experience through knowledge, use of systems, and process execution.
* Assist with the fulfilment of internal and external orders in timely manner.
* Assist with preparing and maintaining professional showroom image and merchandise displays.
* Maintain inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Sales Lead.
* Proactively seek and participate in available training, in an effort to develop and advance knowledge base and skill set.
* Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
What we'll provide you
* Above award pay rates
* Salary Packaging
* Ongoing training and support
* Training with John Deere University
* Uniform and Personal Protective Equipment
* Multi-site organisation with room to move or transfer
* Relocation Assistance
* Friendly welcoming team environment
* Company health and wellbeing program
* Employee Assistance Program
To be successful you will need:
* Previous experience in Parts or Service Department operations. (Experienced Service Technicians are also encouraged to apply for this role).
* Basic understanding of financial principles relative to Parts or Service Department operations.
* Ability to analyse and interpret internal reports.
* Ability to communicate to individuals and groups and lead effectively.
* Current and valid driver's license.
* Reliable, punctual and flexible (weekend work may be required).
* Strong customer service focus and work ethic.
* Excellent oral and written communication skills.
* Sound computer skills.
* Forklift licence preferred.
Your Application
For a copy of the Position Description, please refer to our career's page on our website: .
Or to apply, click on the Quick apply Link.