Technical Leadership Role
We are seeking a highly skilled Technical Leader to join our team. This is a key role that requires close collaboration with our National Operations Centre to ensure the efficient management of escalations and completion of work orders.
The ideal candidate will have experience in operating systems, computer networks, and technical project management. Additionally, they should have deep knowledge of Skidata products and SD-APAC solutions, as well as expertise in virtualization technologies and databases.
The selected candidate will lead a small technically orientated team, providing guidance and mentorship to junior technicians. They will also be responsible for upskilling team members through knowledge sharing and support.
* Key Responsibilities:
* • Collaborate with National Operations Centre to manage escalations and complete work orders
* • Develop and implement technical strategies to improve efficiency and productivity
* • Lead a small technically orientated team, providing guidance and mentorship to junior technicians
Requirements:
Skills and Qualifications
* • 2-3 years of experience in a similar technical leadership role
* • High level of technical competence and interest in continuous improvement
* • Experience in operating systems (e.g. MS Windows server/client, Linux)
* • Experience in computer networks (e.g. Ethernet, TCP/IP, firewalls)
* • Deep knowledge of Skidata products and SD-APAC solutions
* • Expertise in virtualization technologies (e.g. VMWare)
* • Basic understanding of databases (e.g. MS SQL)
* • Excellent analytical skills and attention to detail
Benefits:
* • Opportunity to work with a leading company in the industry
* • Collaborative and dynamic work environment
* • Professional development opportunities