Travelplanners are a well-established UK specialist long-haul tour operator with over 40 years of success, focusing on multi-centre USA itineraries, Florida holidays, villas, and cruise combinations. We are now looking for a passionate and driven Direct Sales Consultant to join our growing homeworking team.
Are you an experienced travel sales professional who thrives on creating exceptional, tailor-made holidays? Do you enjoy guiding customers towards the right travel experience rather than overwhelming them with options?
About the opportunity:
As a Direct Sales Consultant, you will handle inbound enquiries via phone and email, designing high-quality, tailor-made holidays with a strong focus on customer experience and sales performance.
This is not just about quoting holidays; it's about crafting journeys and confidently guiding clients to the best possible decisions.
Your day will include:
* Handle inbound customer enquiries via phone and email
* Create bespoke, high quality travel itineraries tailored to each client
* Convert enquiries into bookings while achieving monthly sales targets
* Proactively follow up quotes to maximise conversion
* Recommend enhancements that improve the overall holiday experience
* Maintain accurate and detailed booking records
* Follow company sales processes and quality standards
* Attend ongoing training and coaching sessions
What we are looking for:
* Candidates with the ability simplify complex itineraries into clear, confident recommendations
* Confident communicators who can explain why certain choices improve the holiday
* Experience designing well balanced travel experiences (timing, location, flow)
Essential Requirements:
* Previous UK travel sales experience telephone based, direct to customer (essential)
* Previous homeworking experience (essential)
* Proven success working to sales targets
* Experience creating tailor made itineraries
* Strong knowledge of USA travel, cruising, and villas
* Understanding of scheduled airlines
* Excellent communication skills (written and verbal)
* Strong organisational, multitasking, and problem-solving abilities
* Confidence in leading customer conversations and decision-making
* Good IT and keyboard skills
* Flexibility to work shifts, including evenings and weekends
* High attention to detail
If you have a passion for the delivery of high-quality service and the ability to work in a highly organised way, then we want to hear from you!
What we are offering:
* £26,228 basic salary plus commission giving a £32,000 – £35,000 OTE
* 37.5 hours per week, including a one‐hour lunch break.
Working hours are 7.5 hours a day between the hours of 9am & 7pm Monday-Friday, 9am to 5pm Saturdays and 10am to 4pm Sundays with a day off in lieu when working weekends.
* Fully remote, with all equipment provided
* Excellent remote support and training 28 days of paid holiday (including bank holidays), increasing to 33 days for long service.
* 5 paid "Me" days per year
* An additional paid day off for your birthday.
* Financial, medical, and mental wellbeing programmes
#J-18808-Ljbffr