Regulatory Information Officer - Helpline
Department of Justice
WorkSafe Tasmania
Industry Safety
Applications must be submitted by Sunday 31 May 2026 11:55 PM AEST
Award/Classification
General Stream Band 4 - Tasmanian State Service Award
$86,325 to $99,237 per annum
Employment type
Permanent, full‐time
Region
South
Location
Rosny
Overview
The primary role of a Helpline Inspector Regulatory Information Officer is to provide advice and information to employers, employees and others on their rights and responsibilities regarding workplace health and safety, workers rehabilitation and compensation, dangerous substances, legislated licensing requirements, long service leave and other legislation administered by WorkSafe Tasmania. Receive and document information concerning workplace accidents and incidents and complaints of legislation non‐compliance.
Diversity, Equity and Inclusion
We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature‐age workers and LGBTIQA+ people.
The Department of Justice supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.
We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.
Hours per fortnight
73.50 hours per fortnight – flexible options available.
Duties
* Provide timely and accurate advice, information, guidance and support by telephone and other electronic means to employers, employees and others regarding workplace health and safety, workers rehabilitation and compensation, dangerous substances, legislated licensing requirements, long service leave and other legislation administered by WorkSafe Tasmania.
* Assist in the maintenance and distribution of publications to help employers, employees and others understand their rights and responsibilities regarding workplace health and safety, workers rehabilitation and compensation, dangerous substances, legislated licensing requirements, long service leave and other legislation administered by WorkSafe Tasmania.
* Receive and record information regarding workplace accidents/incidents and complaints of legislation non‐compliance.
* Provide research and assistance in developing and maintaining a resource of information to assist in answering enquiries on workplace issues.
* Assist other officers and divisional units to deliver and complete allocated programs and projects.
* Assist in the creation, updating and maintenance of departmental doctrine/guidance material, for information systems, workplace inspections and investigations.
* Assist in maintaining associated information systems.
* Record, monitor and report on work activities in line with the Division's performance requirements.
* Maintain an awareness of and provide advice regarding contemporary workplace standards issues, gained through ongoing research and training.
Qualifications
Post‐secondary qualifications in Work Health and Safety and/or a Diploma in Government (Workplace Inspection).
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