Hitech Group is hiring a Service Desk Officer to support a critical case management system for a Federal Government program across VIC, WA, and SA. This role includes managing helpdesk tickets, supporting Salesforce platforms, and enhancing service delivery operations. Candidates should have strong problem-solving skills and experience in ICT Service Desks. The position offers a flexible working environment and is initially a 12-month contract with potential extensions.#J-18808-Ljbffr