We are seeking an experienced and highly skilled Service Field Technician to join our team, specializing in the maintenance, repair, and commissioning of advanced cooling systems for critical applications. We are a young, growing business that is dedicated to providing high‐end process cooling equipment to our clients. Our business prioritizes a safe and clean work environment and offers flexible work rosters to suit your requirements.
Working for a leading equipment manufacturer, this field‐based role includes specialist equipment installations and regular planned travel across Australia and New Zealand for equipment commissioning. Our work focus is of critical nature to support water chillers and process cooling units (PCUs or CRAC units), ensuring reliable 24/7 operation in demanding environments.
Hourly Rate: $55–$60 AUD per hour, depending on skills and experience.
Key Responsibilities
* Field Maintenance & Repair
o Perform preventive maintenance on water chillers and process cooling units to optimize performance and extend lifespan.
o Diagnose and repair refrigeration systems on‐site, ensuring minimal downtime for mission‐critical operations.
o Respond promptly to emergency service requests, prioritizing system functionality and client satisfaction.
o Perform general system inspections, refrigeration system management, and electrical troubleshooting as part of routine service.
* Commissioning of Process Cooling Systems
o Commission water chillers and air‐and‐water‐cooled process cooling systems at client locations.
o Test system components, calibrate controls, and verify compliance with operational specifications during startup.
* Performance Optimization
o Use diagnostic tools and monitoring software to evaluate and enhance system performance.
o Analyze operational data, identify inefficiencies, and implement improvements to maximize energy efficiency and reliability.
o Provide recommendations for system upgrades or modifications to meet evolving client needs.
* Installation of Process Cooling Solutions
o Install process cooling systems, including in‐house manufactured equipment, at client locations.
o Collaborate with engineering and installation teams for seamless integration.
o Verify compliance with safety and operational standards during installation.
* Client Interaction & Support
o Support client needs and develop strong working relationships.
o Liase with clients, addressing operational concerns and delivering excellent service.
o Provide on‐site training and guidance to clients regarding system operation and maintenance practices.
* Compliance & Reporting
o Maintain accurate service records, maintenance logs, repair reports, and regulatory documentation.
o Comply with environmental regulations and industry standards concerning refrigerants and system safety.
Qualifications & Requirements
* Experience: Minimum of 2 years as a field technician working with refrigeration systems, including water chillers and process cooling units. Experience in medical facilities, IT data centers, or food processing environments is highly desirable.
* Technical Skills:
o Diagnosing and repairing complex refrigeration systems.
o Familiarity with HVAC controls, refrigerant handling, and electrical systems.
o Skilled in reading technical schematics, blueprints, and service manuals.
* Certifications: Cert 3 in Air Conditioning and Refrigeration.
* Other Requirements:
o Valid driver's license with a clean driving record.
o Willingness to travel frequently across Australia and New Zealand and participate in an on‐call rotation for 24/7 support.
o Valid passport.
o Hold valid work visa or appropriate Australian work rights.
o Strong diagnostic and problem‐solving skills in refrigeration and controls.
o Excellent communication and customer service abilities.
o Commitment to safety, quality, and continuous improvement.
o Ability to work independently in high‐pressure, critical environments.
Benefits
* Competitive hourly rate of $50–$60 AUD.
* Flexible work rosters to accommodate your needs.
* Paid time off and company vehicle.
* Ongoing training and opportunities for professional certifications.
* Opportunity to work with cutting‐edge cooling technologies while supporting essential operations for clients.
This role offers the opportunity to work with cutting‐edge cooling technologies while supporting essential operations for our clients. If you are a skilled technician passionate about delivering exceptional service in critical environments, we encourage you to apply!
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