What you'll be working onWe are currently seeking an experienced Warehouse Operations Manager to join our SpS Service Logistics team based at our Banksmeadow Station.
This role is responsible for leading the warehouse operation, overseeing SpS Operations Agents and Supervisors, and ensuring the safe, compliant, and efficient execution of all warehousing activities in line with customer and contractual expectations.Key responsibilities include:Lead and manage day-to-day warehouse operations, providing strong leadership to Supervisors and SpS Operations AgentsChampion a Safety Above All culture, ensuring full compliance with HSEQ requirements, policies, and procedures at all timesDrive operational performance by ensuring strict adherence to standard processes and policy, while actively identifying and implementing process improvement opportunitiesManage workforce rosters and resourcing, ensuring adequate staffing levels to meet operational demand while contributing to cost control and labour efficiencyMonitor and control operational costs, supporting financial targets through effective planning and utilisation of resourcesWork closely with customers and internal stakeholders to ensure all contractual and internal performance standards (KPI's) are consistently met and exceeded across:Inventory accuracyQuality & Safety standardsInbound and outbound operationsPicking and put-away activitiesEnsure service delivery aligns with customer requirements, service level agreements, and operational best practiceCollaborate with cross functional Service Logistics teams, customers, and other internal teams to maintain strong relationships and deliver a high level of customer satisfactionSupport continuous operational improvement with a focus on safety, quality, productivity, and customer outcomesPost Code: **** BanksmeadowWhat you'll bring to the teamTo be successful in this role, you will bring hands-on operational leadership experience and a strong commitment to safety, process discipline, and service excellence.You will demonstrate:Hands-on management experience with the ability to problem solve and make decisions in a fast-paced environmentExcellent communication and interpersonal skills, with the ability to influence staff in improving service levels and working together in a team environmentWell-developed computer literacy skillsPrior experience delivering service quality and productivity results in a leadership or management capacityAbility to work flexible and, on occasion, irregular hours, as well as be on call outside of normal office hoursKnowledge of business levers, processes, structures, and financeGood knowledge of operations processes and related technologyThe ability to adopt and lead our Safety Above All cultureReliability with a can-do attitude and the willingness to go above and beyond for the customerCommitment to the Purple Promise: "I will make every FedEx experience outstanding"Interested?
Everyone at FedEx has a part to play.
It's about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done.
And whether you're a business leader or delivery driver, you'll be empowered to take responsibility and overcome each challenge in your own way.If this position and working environment sound like the right fit for you, then do no wait and please apply today.All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
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