Experience exceptional customer service in a dynamic automotive environment as our ideal candidate will excel in providing top-notch support to customers.
* Main Responsibilities:
* Greet clients warmly and deliver outstanding assistance both face-to-face and over the phone.
* Manage the service desk, schedule appointments, and assist with inquiries.
* Coordinate requests between customers and the service team for seamless communication.
* Handle administrative tasks such as filing, data entry, and managing paperwork for transactions.
To succeed in this role, you'll need:
* Prioritised Requirements:
* Outstanding communication skills with the ability to provide excellent customer service.
* Excellent listening and problem-solving abilities.
* Exceptional organisational and time management skills with the capacity to multitask.
* The ability to remain calm under pressure, providing service even in challenging situations.
* A positive attitude, demonstrating reliability and a genuine passion for delivering exceptional experiences.
* Computer literacy with strong accuracy and attention to detail.
This is an exciting opportunity to join our innovative automotive company. We offer a range of benefits including:
* A competitive salary package.
* Paid parental leave.
* Salary packaging options.
* Discounts on various services.
* Access to professional counselling through our Employee Assistance Program (EAP).
* Free membership at a yacht club.
* Reduced rates for first aid training.
We value equality, cultural diversity, and inclusion. If you're passionate about customer service and interested in the automotive industry, we'd love to hear from you.