Lithgow, New South Wales
Full Time Aquatic Centre Duty Officer
Reporting to the Aquatic Centre Team Leader, you will be responsible for ensuring that the J.M Robson Aquatic Centre is operated in a safe manner, in accordance with Royal Lifesaving guidelines and Council's WHS policies & procedures. The Aquatic Centre operates from 5am during the weeks all year and this position will cover the opening morning shifts Monday to Friday.
Responsibilities
* Implement operational systems and procedures and allocate resources to ensure all venue operational requirements are met, while maintaining high standards of service delivery, venue presentation, safety and security
* Supervise aquatic centre staff while on shift, providing guidance on safe operations and tasks
* Carry out and lead emergency response activities and plans in line with the Centre's Emergency Management response plans
* Ensure that on shift maintenance/cleaning is carried out with a minimum of disruption to the users of the facility
* Report regularly to the Aquatic Centre Manager on the plant room operations and service delivery
* Ensure lifeguards carry out their duties in terms of NSW Health Department, Council and Occupational Health and Safety guidelines
* Assist the centre manager to provide onsite training as well as inductions to new employees
* Ensure lifeguards/swim teachers carry out their duties in terms of NSW Health Department, Council and Occupational Health and Safety guidelines
Qualifications
* Current Senior First Aid Certificate Level 2 and current CPR
* Royal Life Saving Lifeguard Licence
* Certificate III in Aquatics (SIS30110) or equivalent (or willing to obtain)
* Class C Drivers Licence
* Completion of Working with Children Check.
* Demonstrated commitment to the principles of integrity and honesty
* Demonstrated commitment to high quality customer service
* High level communication skills
* Prior experience with public pool operations
* Commitment to Work Health and Safety
Ideal Candidate
* Certificate IV in Community Recreation (SIS40110)
* RLSSA Oxygen Equipment Award
* Asthma Treatment Course
* Senior First Aid Certificate Level 3 w/Oxygen Assisted Resuscitation
* Demonstrated comprehensive knowledge of Council's Pool Operations Manual
* Experience in a customer focused role
* Outstanding in person and telephone etiquette and communication
* Demonstrated ability to deal with complex pool / aquatic issues
* Basic computer skills
* Experience with Perfect Gym (POS software), Windows and Microsoft Office, and EFTPOS equipment or equivalent
* Knowledge of the Guidelines for Safe Pool operations
Salary and Benefits
* Between $1,237.47 and $1,359.72 per week, commensurate with your skills, qualifications and experience
* Permanent, Full-time, 38 hours per week Monday to Friday Mornings
* Ongoing learning and development opportunities
Applications close on Friday 8 May 2026 at 4pm AEST.
To be considered for this position, candidates must address all selection criteria. Those who do not address the selection criteria with examples will not be considered.
You must be an Australian or New Zealand Citizen or a permanent resident or have the right to live and work in Australia to apply for this position.
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