Community Engagement & Education Officer
Gather My Crew is Australia's only charity dedicated to making informal care easier, more coordinated, and more sustainable. We help family, friends, and communities turn offers of help into practical, shared, and ongoing support. Our free HelpTech platform and targeted guidance makes it simple to organise meaningful help at home - from delivering meals to offering lifts or checking in emotionally. In rural and regional areas, where distance and limited services can make access harder, we mobilise local networks and embed coordinated informal care into local systems. This means more people get the right help where they live, easing pressure on formal services and building stronger, more connected communities.
Position Purpose
Funded through by the Aged Persons Welfare Foundation, this 0.4 FTE role delivers a 12‑month pilot to improve health and wellbeing outcomes by increasing awareness and uptake of coordinated informal care in the Bendigo region.
The role blends community engagement with health education to:
* Build partnerships with health services, aged care, local government, and community organisations to create sustainable referral pathways into Gather My Crew's free HelpTech platform.
* Increase caring confidence in the community by delivering education sessions and practical skills workshops.
* Strengthen the region's capacity to support people through illness, ageing, disability, and other challenges - reducing isolation and improving outcomes.
By the end of the pilot, the role will have:
* Significantly increased platform users in the region.
* Integrated Gather My Crew into local health service workflows.
* Generated learnings to inform replication in other rural areas.
Key Responsibilities
1. Build Referral Partnerships & Service Integration
o Engage with health services, aged care providers, and local government to embed Gather My Crew into care pathways.
o Support health professionals to refer patients and carers to the HelpTech platform.
o Maintain strong collaboration and compliance with partner protocols, including privacy and cultural safety.
2. Community Outreach & Awareness‑Raising
o Actively connect with grassroots groups (Rotary, Lions, CWA, Probus, faith organisations, sports clubs, schools) to promote coordinated informal care.
o Represent Gather My Crew at local events, forums, and health expos.
o Distribute Gather My Crew promotional materials to increase visibility.
3. Deliver Health Education & Skills‑Building
o Deliver engaging education sessions (supported by the Gather My Crew team).
o Apply clinical awareness and adult learning principles to improve caring confidence.
o Ensure sessions are inclusive and culturally respectful, recognising Aboriginal and Torres Strait Islander perspectives and local protocols.
4. Data Collection, Evaluation & Reporting
o Track user growth, partner engagement, and education participation to meet reporting requirements.
o Collect participant feedback and outcome data while meeting privacy obligations.
o Provide progress updates, photographs, and stories as per funding agreement.
Key Selection Criteria
* Bachelor's degree minimum qualification in health, community services, social work, or related field is required.
* A minimum of 5+ years of partnership building experience across health, aged care, and community sectors is required.
* Experience delivering engaging education to groups and individuals.
* High‑level communication skills with cultural competency.
* Proven ability to work independently, manage time, and travel across a regional service area.
* Australian permanent resident or citizen status is required for this position.
* Experience in health promotion, behaviour change, or public health.
* Familiarity with digital health platforms or community mobilisation initiatives.
About You
You'll bring a blend of community connection skills and health education expertise, along with a passion for improving wellbeing in regional communities. You possess strong organisational, time management, and problem‑solving skills, can work autonomously and take initiative, and are motivated by seeing tangible results from your work. You value education and continuous improvement, and you're confident delivering presentations, facilitating discussions, and building relationships across sectors.
You'll be part of a remote, flexible workplace that thrives on strong relationships, trust, and a shared passion for making the world a better place. You must be an independent self‑manager with a strong belief in our vision. Above all, you're an effective communicator and a collaborative team player who thrives on creating positive change in partnership with others.
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