Company description:
The Metcash story began from the humble origins of our first family-owned corner store in 1927. And for almost 100 years since then, we've been backing independents and strengthening the communities we operate in.
Today, Metcash (ASX: MTS) is Australia and New Zealand's leading independent retail partner and wholesaler in the food, liquor, hardware, and tools industries, with sales of $19.5 billion in FY25. We provide our network with marketing, purchasing, warehousing, distribution and systems support
Job description:
At Metcash, you're part of something bigger. We've got the heart of a small business with the strength and support of a big business.
When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:
• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team
At Metcash, we're the power behind local business, proudly supplying independents in every corner of Australia and New Zealand. With trusted brands like IGA, Foodland, Campbells/C-Store, Superior Foods, Cellarbrations, The Bottle-O, IGA Liquor, Porters, Thirsty Camel and more, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.
We're looking for a proactive People & Culture Advisor to support the Food & Liquor business across the full employee lifecycle. In this role, you'll manage onboarding, internal movements, HRIS updates, and generate contracts and documentation while ensuring data integrity. You'll act as the first point of contact for HR queries, provide accurate advice on policies and processes, and manage ER cases. Proficiency in HRIS platforms is essential, with experience in SuccessFactors and ticketing systems is highly regarded. You'll also contribute to transformational projects, including integrating P&C processes into our Gen AI tool, People Assist, by developing knowledge articles and workflow documentation. This is a dynamic role combining advisory expertise with operational excellence to enhance efficiency and employee experience.
What You'll Do
• Act as the first point of contact for HR queries, providing accurate advice on policies, processes, and systems.
• Manage onboarding, internal movements, and maintain accurate HR records, including generating contracts and documentation.
• HRIS platforms (e.g., SuccessFactors) and ticketing systems while ensuring data accuracy and integrity.
• Handle ER cases such as abandonment and PIPs, escalating complex matters to ER or Business Partners.
• Support administration for change initiatives and manage sensitive workforce planning information.
• Generate reports and provide insights to support workforce planning and informed decision-making.
• Develop and maintain knowledge articles, process documentation, and workflows for People Assist (Gen AI tool).
• Work within a centralized team to ensure consistency and alignment across HR pillars and processes.
What We're Looking For
• Previous experience in People & Culture (generalist or functional), with ability to partner effectively with leaders at all levels is a plus
• Strong stakeholder management skills, with ability to build relationships and influence across multiple levels.
• Skilled in interpreting data to provide insights that inform decisions.
• Experience prioritising deliverables and working to timelines.
• Solid knowledge of HR policies, employment legislation, and employee relations processes.
• Proficiency in HRIS platforms (e.g., SuccessFactors) and ticketing systems is preferred.
• Experience in knowledge management and process documentation is highly regarded.
What's on offer
We're proud to offer a workplace that supports your well-being, growth, and belonging:
Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
Career Growth: Endless learning and development opportunities
Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
Inclusive Culture: Bronze Employer for LGBTQ Inclusion
Neutral Pay Gap: Gender pay gap under 5% (WGEA
Mental Health: Gold accreditation by Mental Health Australia
Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us
Join us and be part of something bigger
Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.
We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the 'Best Store in Their Town' by providing merchandising, operational and marketing support.
We're committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.