About our organization:
We are a global leader in home care with a network of offices worldwide.
Our mission is to improve the lives of those we serve by providing a range of care services that empower them to stay comfortably in their homes.
Job Summary
This role will be at the heart of our operations, engaging in various responsibilities that contribute to the well-being of our clients and the success of our organization.
Key Responsibilities
* Answer phone calls professionally and direct inquiries to the appropriate department.
* Greet clients warmly creating a welcoming atmosphere.
* Communicate with clients and their families to address inquiries about our services and scheduling.
* Assist with recruitment including scanning and emailing documents.
* Serve as a key point of contact for external parties ensuring effective communication.
* Leverage persuasive communication skills to identify sales opportunities contributing to business growth.
* Build relationships with individuals and organizations outside the company.
* Liaise with office staff across locations fostering collaboration and positive connections.
* Perform additional duties as directed.