Job Description
The Company
Professional Search Group is seeking an exceptional communicator and customer service superstar to work as a L2 IT Helpdesk Officer for a global market leader in the manufacturing and distribution industry.
The Role
Based in the eastern suburbs, you will work within a small close-knit team of experienced technicians to provide onsite technological support at level 1 but predominantly within the level 2 space.
Your Skills
* Minimum 12 months experience working in a Desktop Support role.
* IT troubleshooting experience.
* Experience with a ticketing system.
* Excellent knowledge of Windows Desktop Environments.
* Knowledge of MS Exchange and Active Directory.
* Knowledge of Virtualisation including VMWare.
* Veeam and Server Builds.
* Mobile and Printer support.
Additional Requirements
* Good communication and customer service skills
* Good time management skills with the ability to learn.
* A team player.
* A passion for IT.
* Must be a Permanent Resident or Australian Citizen.
Benefits
* Supportive and well-established team environment.
* Onsite Gym.
* Onsite Parking Available.
* Charity Volunteering Days.
* New Vehicle Discounts.
* Industry training, development, and goals planning.
Apply Today
To be considered for this role please submit your CV today by clicking the 'Apply' button or send your CV directly to gary.robertson@psgaus.com.au