Overview
Ready to Make Your Mark? If you're an experienced FMCG National Account Manager looking to step into a high-impact role, we'd love to hear from you. Melbourne or Sydney based. This is a rare opportunity to step into one of Primo's most critical national roles — managing our largest portfolio across Metcash and key National Multi Site Operators. As a key commercial leader within the Independent Retail channel, you'll take ownership of a high value customer base, shape promotional and commercial strategy, and play a pivotal role in driving growth within one of our biggest categories. You'll join a high performing, supportive team and work closely with an experienced Customer Director who fosters autonomy, collaboration, and hands on coaching. This is a dynamic role perfect for an ambitious NAM ready to make a meaningful impact.
Key Responsibilities
* Build and strengthen strategic relationships with Metcash and our National MSO trading partners
* Own the Dairy portfolio strategy across Metcash & total Primo across key MSOs, ensuring best in class customer partnerships
* Develop and execute promotional and market activation plans to customer key selling weeks and aligned JBP category strategies
* Lead trade spend management, forecasting accuracy and pricing optimisation to deliver profitable growth
* Partner cross functionally with Finance, Marketing, Category, Demand, and Field teams to drive execution excellence
* Represent Primo at customer conferences and industry events
About You
You're a commercially savvy National Account Manager who thrives in a fast paced FMCG environment and understands the unique dynamics of the Independent Retail channel. You bring a solutions mindset, strong stakeholder presence, and the ability to hit the ground running.
* 5–7 years' experience in FMCG account management
* Experience working with Metcash or Independent Retail (highly advantageous)
* Strong promotional planning, negotiation, and commercial management capability
* The ability to manage complex customer groups and multilayered relationships
* A proactive, highly organised approach with strong attention to detail
* Excellent communication, presentation and influencing skills
* Resilience, adaptability, and a collaborative team mindset
Why Join Primo?
* A major FMCG business with long-term career growth and development pathways
* Market-leading brands with strong customer partnerships
* A national role with real influence across our largest portfolio within the channel
* Supportive, people-focused leadership that values initiative, ownership, and commercial thinking
* A collaborative and flexible environment with teams across Melbourne (Port Melbourne) and Sydney (Chullora)
* Exclusive retail partner discounts
Company & Culture
Primo Foods is Australia's most recognised and trusted smallgoods brand, proudly part of JBS Australia, the country's largest and most respected meat and food producer. From our beginnings in a small butcher shop in 1957, we've grown into a market leader in high quality smallgoods.
At Primo, our people are the key to our success. Their passion, skill and care go into every product we make, combining traditional methods with modern techniques to deliver food that's simply made better to taste better.
Join a team that takes pride in what we do and is driven to keep raising the bar. There's good, there's great, and then there's Primo.
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