Job Opportunity
We are seeking a highly skilled and dedicated professional to lead our team of like-minded individuals. As a Service Manager, you will play a key role in driving the success of our business by overseeing daily operations, managing teams, and delivering exceptional service to clients.
About the Role
The successful candidate will be responsible for ensuring that team Key Performance Indicators and contractual obligations are consistently met and exceeded. They will also establish clear direction for the effective operations of their team across various locations and develop a culture of performance across the business.
Responsibilities
* Oversee team KPIs and contractual obligations;
* Establish clear direction for team operations;
* Develop a culture of performance;
* Lead and manage a team of professionals;
* Provide timely and quality financial reporting and forecasting;
* Be accountable for business risk, governance, contractual, and financial performance;
Requirements
To be considered for this role, you will need:
* Extensive experience in employment services industry;
* Experience in customer service or client-facing roles;
* Proven leadership and management skills;
* Ability to motivate employees and work with clients in overcoming challenges;
* Confident liaison with external and internal stakeholders;
* Able to work towards KPIs and oversee placements that result in sustainable and lasting employment;
* A strong desire to be part of a collaborative and results-driven team;
* A current driver's license;
What We Offer
This is an exciting opportunity to join our team and contribute to our mission of connecting people and businesses. As a Service Manager, you will have the chance to develop your skills and expertise while making a real difference in the lives of our clients.