Technical Solutions Analyst
As a Technical Solutions Analyst, you will develop and apply expertise with Medallia's product offerings to deploy solutions that meet customer business needs. You will collect and document technical requirements and specifications in collaboration with senior team members, configure the Medallia platform, and support QA, UAT, and launch processes with customers.
Key Responsibilities:
* Develop and apply expertise with Medallia's product offerings.
* Collect and document technical requirements and specifications.
* Configure the Medallia platform to meet customer needs.
* Support Quality Assurance (QA), User Acceptance Testing (UAT), and launch processes with customers.
Requirements:
* 3+ years of experience successfully managing and retaining clients while leveraging software.
* Leveraging exposure to common web technologies, such as JavaScript, XML, HTML, and CSS.