Overview
On offer is a 6 month contract with full time hours within a prominent State Government department. This customer service role will see you liaising with customers through inbound calls to provide support and assistance.
- Pay Rates $37 per hour + superannuation
- 37.5 hours per week - Monday - Friday
Responsibilities
- Provide a high level of customer service and interact with customers to provide support for general enquiries and assist where needed
- Maintain a high level of professionalism
- Answer general enquiries and support with complaints
- Assist with payment queries including payment of invoices or payment plans
- Navigate through multiple screens and programs whilst being on the phone
- Undertake information and records management processes, updates and reviews
About you
- Qualified phone manner
- Able to remain calm when handling sensitive situations
Requirements
- Available to start within 1 week
- A valid Nationally Coordinated Criminal History Check within the last 12 months is MANDATORY to be considered for this role.
- Please note: This role is based in an inner-southern suburb, public transport may be difficult.
How to apply
Interested? Click "apply now". If you’d like to discuss the role further or send your CV, please email Jasmine Kaiser at as soon as possible.
Due to high volumes of applicants only those shortlisted will be contacted.
If you are already registered with Randstad — please send an email to register your interest for this role and we will be in touch.
Why work for Randstad?
Join Randstad’s community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.
- We offer three pay runs per week ensuring you are always paid within the week.
- Access to My Randstad portal for easy payslip access
- Exclusive access to roles before we go to market
- Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more
- Access to our employee assistance program services, including counselling services.
At Randstad, we are committed to equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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📌 Call Centre Operator - State Government
🏢 Randstad
📍 Australia