Job Locations:
* Head Office
What is Manager Platform Maintenance & Patching - MMBL?
* We are seeking an experienced Linux & Windows Patch Management Specialist to manage enterprise patch management operations across Linux and Windows infrastructure environments. The resource will be responsible for ensuring timely deployment of security updates, maintaining system stability, and achieving compliance with organizational security policies across on‐premises and hybrid infrastructure environments.
* The ideal candidate will oversee the complete patch lifecycle including planning, testing, scheduling, deployment, monitoring, and reporting of patches across enterprise servers and workstation environments. This role requires deep expertise in Linux and Windows operating systems, automation tools, patch management platforms, and enterprise security compliance frameworks.
* The Linux & Windows Patch Management Specialist will collaborate with cross‐functional teams including infrastructure, security, network, database, and application teams to ensure minimal service disruption during patch cycles while maintaining a secure and compliant infrastructure environment.
* Key focus areas include vulnerability remediation, automation of patching processes, compliance monitoring, system reliability, risk mitigation, and continuous improvement of patch management practices.
What does Manager Platform Maintenance & Patching - MMBL do?
* Patch Lifecycle Management: Manage the end‐to‐end patching lifecycle for enterprise infrastructure including Linux servers, Windows servers, and end‐user workstations.
* Plan, schedule, and deploy security patches and updates during approved maintenance windows following established change management processes.
* Perform pre‐deployment testing of patches in staging or testing environments to evaluate potential impact on production systems.
* Conduct post‐deployment validation to ensure system stability, service availability, and successful patch installation.
* Manage patching operations for 300+ Linux servers running enterprise distributions such as Oracle Linux, Red Hat Enterprise Linux, or similar environments.
* Manage patching operations for 1500+ Windows Servers (2016 / 2019 / 2022) and Windows workstations across distributed environments.
* Administer and optimize enterprise patch management platforms including Microsoft Endpoint Configuration Manager, Windows Server Update Services, Azure Update Manager, and other enterprise patch management tools.
* Manage Linux package repositories using YUM and DNF package management systems and maintain repository synchronization with upstream vendor sources.
* Execute kernel updates, system updates, and critical package updates across Linux systems with appropriate reboot planning and validation.
* Develop and maintain patch automation workflows using Ansible to ensure consistent and automated patch deployment across environments.
* Create automation scripts using Bash, Python, and PowerShell to streamline patch management operations and reporting.
* Monitor vulnerability scans and prioritize patch remediation based on risk ratings, CVSS scores, and security advisories.
* Generate detailed patch compliance reports, system inventory reports, and remediation status reports for security and management teams.
* Collaborate with security teams to maintain compliance with security frameworks such as CIS benchmarks and internal security standards.
* Troubleshoot patch deployment failures, dependency conflicts, and post‐patch system or application issues.
* Participate in Change Advisory Board (CAB) meetings to present patching plans, obtain approvals, and coordinate patch schedules.
* Maintain operational documentation including patch runbooks, procedures, troubleshooting guides, and knowledge base documentation.
* Continuously improve patch management processes through automation, operational efficiency improvements, and implementation of industry best practices.
Requirements
* Minimum 5+ years of experience in enterprise Windows patch management.
* Minimum 3+ years of experience in Linux system administration with patch management responsibilities.
* Strong hands‐on experience managing Windows Server environments (2016–2022) and Windows 10/11 clients.
* Strong expertise in Linux enterprise distributions such as Oracle Linux, RHEL, or CentOS.
* Hands‐on experience with enterprise patch management tools including Microsoft Endpoint Configuration Manager and Windows Server Update Services.
* Experience with automation and configuration management tools such as Ansible.
* Strong scripting skills in PowerShell, Bash, and Python for automation and operational tasks.
* Experience supporting large‐scale enterprise environments with hundreds or thousands of servers.
* Solid understanding of ITIL processes, especially Change Management and Release Management.
* Strong troubleshooting and problem‐solving skills.
* Ability to perform root cause analysis for patch‐related incidents.
* Strong documentation and reporting capabilities.
* Experience working in SLA‐driven enterprise environments.
* Ability to coordinate patch activities across multiple teams and environments.
* Strong communication and stakeholder management skills.
* Proactive approach to vulnerability remediation and infrastructure security.
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