Who We Are
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business uniquely positioned to address evolving vision needs.
We create exclusive eyewear brands Ray‐Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside licensed brands such as Tiffany & Co, Burberry and CHANEL, whilst our cutting‐edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand we operate the iconic retail and eye‐care brands Sunglass Hut, Oakley, OPSM, Ray‐Ban and Laubman & Pank.
Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage ways to meet work‐life commitments.
Job Title: Store Manager – Birtinya team
No optical experience is required – we provide world‐class training to ensure you feel supported and confident providing our customers with an exceptional experience.
You will also be joining Australia's Retail Employer of the Year 2025, recognising the best of our industry and our culture and development opportunities.
Why us?
* Uncapped, monthly bonus scheme!
* Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray‐Ban and Laubman & Pank.
* Up to 50% off Oakley eyewear and apparel throughout the year.
* Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
* Exclusive discounts on health insurance, gym memberships, and various retail brands, and access to free counseling services for you and your family through our Employee Assistance Program.
* Clear career pathways for your role, with national and global progression opportunities.
Your Responsibilities
* Provide leadership, coaching, and support to your team to help them achieve store targets.
* Cultivate a culture of continuous improvement through hands‐on coaching and development.
* Manage day‐to‐day retail operations including stock management, team scheduling and performance tracking.
* Ensure every customer interaction is welcoming and knowledgeable.
* Build and maintain a positive, inclusive and motivating work environment for your team.
* Recruit, nurture, and inspire a passionate team committed to both commercial success and community impact.
About You
* You bring proven retail or customer service experience, with a strong track record of achieving results while delivering outstanding customer service.
* You're a natural problem‐solver with the ability to build strong, trusted relationships with both customers and team members.
* You have ideally had leadership experience and know how to motivate and develop others to reach their full potential.
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