Overview
Join to apply for the Aviation Security Manager role at ISS Facility Services Australia and New Zealand .
ISS are seeking a dynamic and experienced professional to lead day-to-day operational activities at Melbourne Airport. This role ensures smooth operations, compliance excellence, and outstanding customer experiences across all ISS aviation points. You'll be the first point of escalation for Aviation Protection officers and a champion of our core values and leadership principles.
Key Responsibilities
* Lead and coordinate daily operations and compliance activities
* Act as the first escalation point for security-related concerns
* Conduct spot audits and support internal investigations
* Monitor staffing, rostering, and operational calendars
* Drive performance management and staff development
* Communicate operational changes and release SOPs/toolbox talks
* Champion customer service aligned with ISS and Melbourne Airport standards
* Support innovation and continuous improvement initiatives
* Promote and maintain OHS standards and practices
What We're Looking For
* Proven customer service excellence in aviation or similar environments
* Strong leadership and mentoring capabilities
* Experience in managing operational compliance and performance
* Excellent verbal and written communication skills
* Organised, outcome-focused, and deadline-driven
* High personal integrity and professionalism
* Hospitality, sales, or customer-facing roles
* Aviation industry or airline operational experience highly desirable
Why Join ISS
* Be part of a global leader in integrated facilities services and aviation security
* Work with passionate professionals committed to excellence
* Competitive salary package and career development opportunities
ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.
We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website:
Not showing additional postings or external links beyond the official site.
#J-18808-Ljbffr