* An Australian founded & grown company you can be proud of
* Our standard hours are 8:00 am - 4:30 pm (Monday to Friday) & 9:00 am - 2:00 pm (Saturday)
* Wellbeing Support I Inclusive Culture I Extended Training Program
ABOUT STRATCO
Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.
THE OPPORTUNITY
Stratco is seeking a motivated, sales‑focused team member to join our Retail Call Centre team. This full‑time, permanent role is ideal for someone who enjoys phone‑based sales, provides reliable customer service, and works effectively with internal teams to process and fulfil customer orders.
You will manage telephone sales, enter orders accurately, retail store phone overflow and liaise with internal sales, manufacturing, and despatch teams. The role operates on a rotating Saturday roster, with no Sunday or evening work.
If you want it even leaner or more sales‑driven, say the word and I'll sharpen it further.
RESPONSIBILITIES
* Customer interaction and relationship building by email and over the phone
* Designing and selling of Stratco products
* Inbound telephone sales - processing and entering orders
* Commitment to continual growth, learning & training
* Strict adherence to our critical safety rules & contributing to a safe working environment
ABOUT YOU
* Essential – Computer and data entry skills
* Essential - Driven to meet KPIs and sales targets
* Essential – Desire to learn Stratco products and industry
* Essential – Availability to work every second Saturday - 9am to 2pm
* Desirable – Experience in building industry or manufacturing
* Willingness to enhance the customer experience and create brand loyalty
* Whilst experience is great, it'll be your passion, reliable attitude and personality that set you apart
REWARDS & BENEFITS
Health & Wellbeing Support | Traineeship & Development Pathways | Career Development Opportunities | Support for Families | Recognition & Referral Programs | Team Member Discounts | EAP / Confidential Support Services
OUR EVP
At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you've always envisaged, while redefining outdoor living and improving the lifestyles of our customers.
At Stratco, Safety is paramount, and we take every measure to ensure our team members 'Return Home Safe'.
APPLICATION PROCESS
If this sounds like you, we would like to hear from you Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.
Please note, as part of our standard recruitment process, candidates are required to undergo a pre-employment medical and drug and alcohol screening, as well as obtain a National Police Clearance.
To see more information about Stratco & our careers please visit –