PERSOL brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOL, the largest workforce solutions provider in APAC.
Senior Business Analyst
* Federal government contract
* 12 months + 2 x 12 months extension Option
* Australian Citizen, Baseline clearance
* Digital Projects, Microsoft tools - CRM, Sitecore, Azure Cloud
Job details
Key duties and responsibilities
* Experience in analysis and modelling of current and future business processes and information management environments
* Analyse data related requirements, user pathways and information flows
* Conduct stakeholder engagement activities, analyse customer and business requirements, and collaborate with technical specialists to develop fit for purpose solutions to business problems
* Develop clear and concise documents including business requirements specifications, business cases, functional & non-functional specifications, process maps, user stories, service design artefacts, communication & change management plans, and reports
* Conduct investigations and undertake technical research & analysis activities based on systems knowledge in alignment with departmental policies and legislations
* Evaluate options for solutions (custom and configured) and translate business requirements into technical and functional requirements
* Analyse proposed solutions from a strategic viewpoint considering the broad ranging benefits and impacts across the department and government as a whole
* Experience working in Agile environment to develop requirements artefacts for complex IT systems including website development
Desirable skillsets
* Relevant experience in implementing Information Technology Services
* Experience documenting requirements for Sitecore
* Experience using Azure DevOps for user story creation and tracking of acceptance criteria
* Experience or knowledge of Dynamics 365 or Power Platform, Azure Cloud and Google Analytics.
If you meet these requirements, please apply now or for a confidential discussion please call Athena Yung on *** or
Who we are
At PERSOL, we connect people to meaningful work and growth.
With decades of experience and a future-focused mindset, we're here to support your career journey. We offer fresh opportunities, trusted guidance, and a people-first approach.
We're committed to creating a safe, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives.
We strongly encourage applications from women, people of Aboriginal and Torres Strait Islander descent, and individuals from all communities.
Ready to make your next move? Apply now to join our team.
To learn more about life at PERSOL, visit persolaustralia.com
Or follow us on LinkedIn at linkedin.com/company/persolapac for the latest updates and opportunities.