* JOB ID: 2000
* SPECIALIST SURGICAL MEDICAL RECEPTIONIST
* BOUTIQUE ORTHOPAEDIC PRACTICE, EAST MELBOURNE
* PART-TIME – TUESDAY, WEDNESDAY AND THURSDAY
* PARKING PROVIDED
Overview
Do you like to make a difference in people's lives? Have you got the perfect blend of great patient care and amazing attention to detail? We would love to hear from you!
We have a great opportunity for an experienced specialist Medical Receptionist who prides themselves on their patient care skillset. You will work for a leading orthopaedic surgeon and his team in East Melbourne. Bring your positive attitude, empathy and eagerness to excel in a supportive team.
Our client, a leading Orthopaedic Surgeon, prides himself on being a people person, a good listener, and a great communicator. This flows through to the culture of our practice. They have a lovely team and seek a like-minded candidate to join them. This is a busy practice, where you will not be bored!
The successful applicant will be comfortable with the day-to-day requirements of a busy specialist surgical practice and will pride themselves on their attention to detail and patient care.
Responsibilities
* Welcoming patients into the practice in a friendly, empathetic and efficient manner
* Answering phones in a professional and courteous manner
* Meet and greet patients, assist in managing a consulting session, and patient appointments
* Preparing for on-site and off-site consulting sessions, including filing documents
* Processing patient payments and Medicare claims; issuing receipts
* Liaising with patients, anaesthetists, hospitals, pathology, radiology, and maintenance personnel
* Managing reception email inbox
* Ability to work independently with initiative and love being part of a team
* Performing general admin duties such as scanning, faxing, mail sorting, filing and follow-up patient enquiries
* Experience in working well under pressure and multitasking in a busy environment
* Proofreading and emailing patient letters and reports
* Obtaining results and maintaining patient records
* Supporting and assisting the Surgeon and fellow administrative staff in a range of administration and ad-hoc tasks
* Use of Xestro software on Apple Mac (or similar)
Essential Criteria
* Excellent communication skills, both verbal and written.
* Able to work autonomously and as part of a delightful small team.
* Highly organised, proactive, with a high standard of accuracy and attention to detail
* IT savvy (Use of Xestro – experience preferred)
* Surgical Specialist rooms experience essential
Hours
Tuesday, Wednesday and Thursday – 8.30 am – 5.00 pm.
Apply
If this sounds like you, and you have the skills/experience required, we'd love to hear from you. Generous negotiable salary on offer (depending on the level of experience and skill set) and the bonus of on-site parking provided. When applying for this role, please quote job ID: 2000
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