Job Overview
The Bank Manager role is a leadership position that requires strong leadership experience, ideally gained in Retail Banking. As the head and heart of a frontline banking team, you will be responsible for inspiring a team to deliver a superior banking experience.
Key Responsibilities
* Holding accountability for compliance and risk management – building a culture of doing the right thing.
* Driving customer acquisition, service and retention – building genuine connections with customers and the community.
* Leading and uplifting frontline staff through training, mentoring and performance management.
* Driving results that have a clear, positive impact on overall branch performance.
* Taking ownership of resolving customer concerns effectively.
Banking Role Requirements
* Mastery of banking products and services.
* A supportive team providing hands-on guidance and resources.
* Special offers on banking products and discounts from top brands.
* A variety of leave options including Culture, Lifestyle and Wellbeing leave.
* Tailored learning and development opportunities.
We are committed to delivering exceptional customer experiences and achieving business objectives through effective teamwork and collaboration.