Banking Specialist – Dee Why / Warriewood (NSW)Sharp & Carter are recruiting a Customer Service Advisor for a member-focused banking organisation committed to putting people first. This is a hands-on role where you'll help customers achieve their financial goals while building strong relationships every day.
Why You'll Love This Role
* Competitive salary: $60-63k + super, plus sign-on bonus
* Full-time, 37.5-hour week – stores open 9am–5pm with no overtime
* Career progression: opportunities to grow into Team Leader or Regional Store Manager and complete banking qualifications
* Ongoing training in customer service, compliance, and banking products
* Rewarding work: your efforts directly impact customers and your community
What You'll Do
* Build and manage relationships with new and existing customers
* Handle enquiries, transactions, and requests across face-to-face, phone, and online channels
* Identify opportunities to provide additional products and services
* Ensure all interactions are recorded accurately and customers are kept informed
* Contribute to team targets while delivering exceptional customer service
Who We're Looking For
* People-person with excellent communication skills and a passion for helping others
* Strong organisational and multitasking abilities
* Honest, reliable, and a team player who can also work independently
* Retail, hospitality, or customer service experience highly valued; banking experience is a bonus
* Local to Dee Why or Warriewood or willing to work in these areas
If you're ready to bring your energy, customer service skills, and relationship-building expertise to a people-first banking team – apply today