About This Role
A TAG HEUER CLIENT ADVISOR is a performance-driven sales professional who consistently seeks to achieve sales targets through effective selling techniques and collaboration. They play a central role on the sales floor, increasing boutique sales by working on their own KPIs.
Supporting colleagues and other team members in the boutique, they always have omnichannel sales in mind to ensure the best client experience (considering all possible clients' touchpoints). They propose new ideas to develop sales (merchandising, events, product mix...).
A key account development specialist who leverages all available resources to build long-lasting personal connections with clients, embodying TAG HEUER's brand DNA and acting as a passionate brand ambassador in and outside the boutique, especially at events. They achieve individual clienteling objectives (number of outreaches, appointments, sales from appointments...) leveraging all the tools provided, ensuring qualitative client data collection and leveraging the data to address clients in a personally relevant way, capitalizing on all opportunities to grow the business.
Communicating the brand story & DNA in an inspiring way, as well as advantages and technical details to build trust and long-lasting relationships. An active contributor to operations excellence who respects retail & administrative processes on the floor, contributing to daily processes under the supervision of the Boutique management (inventory, cash, security, store opening and closing...), utilizing properly all tools (CEGID, Salesforce) and performing VM coordinates aftersales operations until the return of the watch applies rigorously all guidelines related to grooming, attitudes, and Visual Merchandising (window animation, product presentation, catalogues...)
Key Responsibilities:
* Collaborate with colleagues to achieve sales targets and increase boutique sales
* Develop and implement new sales strategies and initiatives
* Build and maintain long-lasting relationships with clients
* Ensure qualitative client data collection and leverage the data to address clients in a personally relevant way
* Contribute to daily processes under the supervision of the Boutique management
Benefits:
As a TAG HEUER Client Advisor, you will have the opportunity to work with a dynamic and supportive team, learn and grow with the company, and contribute to its success. You will also have access to exclusive training and development programs, competitive compensation and benefits packages, and opportunities for career advancement.
We Are Looking For:
A motivated and results-driven individual who is passionate about sales and customer service. You should be able to work effectively in a fast-paced environment, think creatively, and communicate effectively with colleagues and clients. If you are looking for a challenging and rewarding role that offers opportunities for growth and development, we encourage you to apply.