About us
Geeks2U has been helping solve tech problems in Australia for over 15 years and has been a trusted part of Officeworks since 2019. We’re Australia’s number one provider of on-site and remote tech support. From setting up a new device to providing ongoing support to individuals and businesses, there’s not a tech problem we can’t solve.
About this opportunity
Geeks2U are on the lookout for talented IT professionals looking to take on additional work and support both home and business customers in their local area. Whether you're running your own business with time to spare, pursuing self-employed work, or after extra income alongside your IT career, this could be the perfect opportunity for you!
We will connect you with our customers thanks to our extensive marketing activities and schedule jobs for you based on your availability and preferred service areas – it’s all up to you!
You’ll benefit from the support of a full customer service team, 7-days a week, with extended hours Monday to Friday.
What’s more: we handle the invoicing and manage the admin side of the business, allowing you to focus on what you do best: solve tech problems.
About you
We’re looking for talented IT support technicians with the following attributes:
- A passion for technology – you’ll be helping setup, fix, and provide ongoing support for laptops, phones, printers, Wi-Fi routers and more
- A history of providing on-site tech support in a home or office workplace
- Great customer service and communication skills
- The ability to explain technical issues without the jargon
- Your own vehicle and current drivers licence
- Your own toolkit, troubleshooting equipment and parts inventory
- You hold an Australian Business Number (ABN) and maintain all necessary insurance for your business activities
Availability: Jobs may be available between 8am - 8pm everyday (weekends included) – you set your own schedule!
Business Setup: Must have an ABN and be operating as a business or sole trader
Equipment & Transport: Must have your own tools, troubleshooting equipment, access to parts, and a reliable vehicle
Open to supporting our local Officeworks store in Hervey Bay
Application: If you like the sound of this opportunity, please click apply or email your company profile/resume to Eliza at (emailprotected)
Please note: Only shortlisted applicants will be contacted. Due to the requirements of this opportunity, a criminal history check will be required for preferred applicants and their personnel.
Learn more about us:
Responsibilities and qualifications
What you’ll do:
- Provide on-site and remote IT support, including setup, troubleshooting, and ongoing assistance for devices and networks
- Engage with customers to diagnose issues and communicate solutions clearly
- Collaborate with a support team and manage time effectively
What we’re looking for in candidates :
- Experience in on-site IT support in home or office environments
- Strong customer service and communication skills
- Ability to explain technical issues without jargon
- ABN and relevant business insurance; own tools and vehicle
What can I earn as an IT Support Technician
#J-18808-Ljbffr
📌 IT Support Technician
🏢 Geeks2U
📍 Hervey Bay