Posted: 4 June
The role
Funlab is a leading provider of competitive socialising experiences, operating across Australia, New Zealand, and North America with over 2,000 employees.
What you'll do:
- Create and deliver unforgettable guest experiences with your energy and top-tier service mindset
- Drive sales on every shift – smash targets through upselling, product knowledge and proactive guest engagement
- Understand daily goals and challenges, working with your team to succeed
- Take pride in your venue, making sure it's well-stocked and ready to impress at all times
- Own your space! Be trained in all areas and whether you're behind the bar, at reception, or running a function, you bring your A game!
- Follow all safety and compliance procedures to keep guests and your teammates safe
- Take the opportunities to go above and beyond and anticipate our guests' needs
What you've got:
- Uniqueness and a passion for fun
- Energy, enthusiasm, positivity – and bucketloads of it!
- Customer service, hospitality or retail experience and a love for building customer rapport
- A love of interacting with a diverse range of guests – teens, kids and adults
- Great availability – must be available on weekends and nights
- A valid RSA and WWCC or keenness to get them!
Benefits:
- Pay based on the Amusement & Entertainment Award, plus monthly prize incentives and competitions
- Access to wellbeing initiatives such as Headspace, EAP, and employee network groups (Pride, Women, Neurodiversity)
- Pay for gender affirmation leave and other inclusive benefits
- Free activities across all Funlab brands for you and a friend
- Half-price food and beverage for you and a friend
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