Career Opportunities with Lounsbury Company Limited
A great place to work.
Careers At Lounsbury Company Limited
Current job opportunities are posted here as they become available.
Lounsbury Chevrolet in Bathurst is looking for a Service Manager. You will be a key leader in the dealership, responsible for the overall production and efficiency of the service department.
We are looking for an experienced, career-minded individual with a record of accomplishment for leading and building a team to deliver superior customer service.
Why Work With Us?
Lounsbury Chevrolet in Bathurst is a part of the Lounsbury Group of Companies. We invest in our employees through training programs and offer:
* Competitive Wages
* Group Benefits Plan, including health, dental, vision, life insurance, short-term disability, and long-term disability, that start on the first day of work (no waiting period)
* Vacation and paid sick days (vacation is negotiable based on experience)
* Employee discounts on cars, services, and Lounsbury Furniture
* Career growth and continuous development
Responsibilities
* Supervise and lead employees in the Service department, including Technicians, Service Advisors, Warranty Administrators, and Service Cashiers
* Address customer complaints and inquiries in a courteous and professional manner
* Maintain and promote a safe work environment
* Maintain relationships with suppliers
* Ensure compliance with company standards for cost control, waste reduction, quality, safety, and complete and on-time delivery
* Manage quality assurance - setting quality standards, maintaining high quality of all garage activities
* Responsible for recruitment, adherence to company policies, and performance management
* Analyze and report on the department's daily, monthly, and annual key performance indicators and industry trends
* Review and use the monthly Profit and Loss statements to ensure expense control and proactively plan service and sales goals
Qualifications
* Post-secondary diploma or degree in a mechanical/technical field preferred
* 5 or more years of previous management experience in a technical environment
* Effective leadership skills, with a strong focus on operations and business processes
* A clear and solid understanding of personnel policies, practices, procedures, and other operational issues faced by the organization
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