Responsibilities
* Participate in Sprint / Project / Test Planning and Backlog refinements.
* Test Analysis and Scripts using existing Test Management and Project management tools (JIRA/Confluence & Test Rail).
* Develop business test scenarios in collaboration with WorkSafe Product Owners and Business SME's in line with approved business process documents and work instructions.
* Execute System testing and System Integration testing in collaboration with Product Owners and Business SME's, vendors, and external service providers such as Service Vic, ATO, ASIC, Australia Post/Decipha, Computershare, PayPal, Westpac, and others.
* Develop Regression test suites in collaboration with Product Owners and Business SME's against Production functionalities, Maintenance releases, and other releases as required.
* Liaise and engage with the Automation team for Regression Test coverage and report into the Programme on a regular basis.
* Execute System testing and System Integration testing, and Regression testing in line with program release schedules.
* Assist with planning and developing test scenarios; coordinate UAT activities and enable the business to undertake extensive testing and sign-off.
* Raise defects in TestRail/Jira as per the Defect Management Framework and take ownership of defects through to resolution.
* Provide status reports relating to Test Coverage, Defects, and Execution Cycles using TestRail and Jira.
* Develop and maintain effective relationships with internal business areas, Strategy Programme streams, and external service providers.
* Any other reasonable and related duties as required to meet the ongoing needs of the organization.
Qualifications
* Demonstrated verbal and non-verbal communication skills.
* CRM/Salesforce experience is mandatory.
* Experience with Claims / Insurance would be desirable.
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