Job Description We’re seeking a Night Guest Service Agent to join our front office team at Oaks Melbourne on Collins Hotel. This part-time role is perfect for a hospitality professional who enjoys working independently, delivering excellent guest service, and ensuring smooth overnight operations. What you’ll do: Welcome and assist guests with check-in, check-out, and enquiries Handle overnight reception duties, including reservations and payments Monitor hotel security and complete nightly audits Provide friendly, professional service to ensure a positive guest experience Work closely with other departments to ensure seamless operations