Cafe Manager Role
As a Cafe Manager, you will oversee daily cafe operations, ensuring a seamless customer experience and fostering a positive atmosphere.
* Direct daily cafe operations, supervise staff, manage customer service and inventory control.
* Mentor and train staff to promote a positive work environment and exceptional customer service.
* Create a welcoming space for customers by implementing engaging policies and procedures.
* Roster and develop strategic plans to drive cafe success.
You will be responsible for managing the day-to-day activities of the cafe, including supervising staff, maintaining high standards of customer service and controlling inventory levels. The role requires strong leadership skills, with the ability to motivate and support staff to achieve their best. You will also be responsible for creating a welcoming and inclusive environment for customers, fostering social connection through exceptional hospitality.
This is an exciting opportunity for an experienced and ambitious individual to take on a challenging role and make a real impact in our cafe's success.
Key Responsibilities:
* Daily Operations Management: Direct and coordinate all aspects of daily cafe operations, ensuring smooth delivery of services and high standards of customer service.
* Staff Supervision: Mentor, train and support staff to enhance their performance and productivity, promoting a positive work environment.
* Customer Service: Develop and maintain exceptional customer relationships, providing a personalized and welcoming experience.
* Inventory Control: Manage stock levels, ordering and procurement processes to optimize inventory management.