Join the von Bibra Auto Group Ashmore as a Service Advisor!
von Bibra Auto Group, one of the Gold Coast’s most trusted and longest‑established multi‑franchised dealership networks, is excited to welcome a Service Advisor to our team at von Bibra Ashmore.
We’re looking for an energetic, customer‑focused professional who thrives in a fast‑paced environment. If you’re passionate about delivering exceptional service, building strong relationships, and creating positive customer experiences, this could be your next great career move.
About the Role
As a Service Advisor, you'll play a key role connecting our valued customers with our skilled workshop team. You’ll provide expert support from the moment customers arrive, right through to vehicle handover.
A Day in the Life:
* Welcome customers as they arrive in the service driveway or department
* Communicate with customers throughout the day regarding technician findings and additional recommended work
* Advise customers when their vehicles are ready for collection
* Create Repair Orders and prepare accurate job costings
* Review completed work with customers at the time of payment
* Use your computer skills to efficiently manage repair orders and administrative tasks
What We’re Looking For
* Friendly, professional, customer‑oriented personality
* Strong communication and interpersonal skills
* Ability to build rapport quickly and enjoy face‑to‑face customer interaction
* Intermediate computer literacy
* A proactive, team‑focused attitude
* Desire to deliver exceptional customer service every day
On‑the‑job training and continual support will be provided—so if you’re motivated and willing to learn, we want to hear from you!
What We Offer
* Industry‑leading Service Advisor training
* Above‑award remuneration with weekly and monthly bonus opportunities
* Quarterly and annual awards recognising outstanding performance
* A supportive, fun, and fast‑paced work environment
* Competitive team atmosphere
* Staff discounts on vehicle purchases and servicing
* Longevity Bonus of $3,500 paid every 5 years
* Discounted Private Health Insurance
* Genuine career progression within the von Bibra Group
Additional Requirements
* Current Australian driver’s licence
* National Police Check
* Willingness to undertake Drug and Alcohol Testing
* Must be an Australian citizen or permanent resident
Ready to Join Our Team?
If you’re eager to be part of a successful dealership working with reputable brands and fantastic customers, we’d love to hear from you.
Submit your resume and cover letter addressed to the Service Manager by clicking “Apply Now.”