About the role
We are seeking an experienced and highly organised Senior Receptionist / Assistant Manager to join our dynamic team at Mundaring Dental Centre.
In this full-time position, you will play a pivotal role in supporting the smooth running of our dental practice.
Responsibilities
- Manage the front desk, including greeting patients, scheduling appointments, and handling inquiries
- Provide superior customer service to patients, ensuring a positive experience
- Assist with the coordination of staff schedules and support the Practice Manager with administrative duties
- Maintain accurate patient records and manage the dental practice's inventory and supplies
- Process HICAPS payments and handle other financial tasks as needed
- Contribute to the implementation of office policies and procedures
Qualifications
- Minimum 3 years of experience in a senior receptionist or assistant manager role, preferably in a dental or medical setting
- Strong communication and interpersonal skills, with the ability to interact effectively with patients, staff, and external suppliers
- Excellent organisational and time management skills, with a keen eye for detail
- Proficient in using common office software, such as Microsoft Office and D4W
- Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills
- A positive, customer-focused attitude and a genuine interest in healthcare
About us
For over 30 years, we have been dedicated to providing our patients with high-quality, personalised dental care. We are a growing practice with a strong focus on innovation, technology, and continuous improvement.
If you are a dedicated and experienced professional who is excited to join our team, we would love to hear from you.
Apply now to become our next Senior Receptionist / Assistant Manager.
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📌 Dental Receptionist / Assistant Manager
🏢 Mundaring Dental Centre
📍 Shire of Mundaring