Work Setup:Hybrid (Night Shift)Salary:PHP 50,000/monthThe Accounts Receivable Specialist is responsible for managing and resolving open accounts receivable (AR) balances for a mental health medical billing company. This role focuses exclusively on ensuring the timely collection of outstanding claims and patient balances, resolving payment discrepancies, and maintaining accurate records of AR activities. The ideal candidate will have experience with open AR follow-ups, behavioral health billing, and a strong understanding of claim workflowsWhat You’llDo:Open AR Follow-Up:Review and analyze aging reports to identify and prioritize unpaid claims or patient balances.Follow up on outstanding insurance claims and patient accounts via phone, email, or portal.Address denied, underpaid, or pending claims by coordinating with insurance providers and submitting necessary corrections or appeals.Denials Management:Investigate and resolve denied or rejected claims promptly, including identifying trends and root causes.Work with insurance companies to overturn denials and secure payment.Research and resolve unapplied or misapplied payments to maintain account accuracy.Patient Communication:Contact patients regarding outstanding balances in a professional and empathetic manner.Provide clear explanations of balances, payment options, and financial responsibility when necessary.Documentation and Reporting:Maintain detailed records of all communication, follow-ups, and resolutions for each account.Generate and update AR reports to track progress and identify persistent issues requiring escalation.What You’ll Need:Review and analyze aging reports to identify and prioritize unpaid claims or patient balances. Strong communication skills.Detail-oriented with a thorough understanding of medical billing and coding.Knowledge of payer rules and guidelines, including Medicare, Medicaid, and private insurance.A high school diploma is required.A minimum of 5 years in a similar positionTeamwork: prioritizes team success over individual success.Respect: With respect and is respectful in its approach.Curiosity: Curious and enjoys tinkering, improving, and digging deep.External Focus: Focused on learning and asking questions about the customer, market, and profession.Adaptability: believes that change is essential to its growthAAPC or AMA Medical Billing Certification is a plus.Familiarity with Valant EHR and Practice Management Solutions and Waystar is a plus.WHY INTELASSIST?We grow together. We value your effort. We aim to empower you
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