This role will report to the Operations Manager within the Mining Portfolio, and be based at our Perth office. As a Sales Administrator, this role will provide timely and accurate sales support that enables licence adoption and customer retention, while ensuring every client interaction reflects acQuire’s commitment to quality service.
Here’s what we need from you
- Previous experience in office administration, customer service support or similar business role.
- Experience using business systems (ideally CRM such as Microsoft Dynamics) to manage customer information is highly regarded.
- Any experience in small corporate event coordination is desirable.
- Competency in Microsoft Office and related productivity tools.
- Strong written and oral communication skills appropriate for business-to-business contexts.
- Proven ability to multi-task, re-prioritise, and deliver quality outcomes under pressure.
- Curious, energetic, dependable, and self-monitoring, with a willingness to learn new concepts quickly.
Here’s what you’ll do
- Support the commercial team by generating and submitting quotations for licences, services, and learning for customers using CRM systems.
- Process sales orders, assign licences and licence reassignments in accordance with internal processes.
- Maintain accurate customer records and assist with CRM data management.
- Respond to customer enquiries and provide timely administrative support.
- Coordinate logistics for learning events and customer training.
- Collaborate with our Commercial Account Managers and peers to deliver a consistent customer experience.
- Contribute to improving processes and your own professional development.
Benefits we offer
- Flexible hybrid work model (3 days in office / 2 days remote)
- Employee Assistance Program (EAP)
- Dedicated training levy and training leave to support ongoing career development
- Specialised leave for community engagement and volunteer work
- Commuter benefits designed to incentivise sustainable and green transport options
- Participation in acQuire’s Social Club events and functions
- Opportunities to grow with our ever-expanding global footprint across APAC, EMEA, and NAM
About us
acQuire provides strategic software solutions so when the right information is available to the right people, they can make business decisions with confidence.
We work with the world’s leading organisations to tackle increasingly complex data challenges impacting Environmental, Social and Governance (ESG), as it relates to the earth’s resources, the natural environment, and their communities.
Founded in 1996, acQuire originated in Perth, Western Australia, and since 2018 has been a part of Constellation Software, Inc via its operating group, Vela Software. acQuire currently has six offices around the globe, with customer support centres operating in each major time zone.
Please include a cover letter explaining why you’re the best person for the role. Your application cannot be considered if a cover letter is not included.
For a confidential discussion, please contact careers@acquire.com.au