Operational Performance Manager (Health Manager Level 3) - Drug Health Services
Drug Health Services (DHS) aims to reduce harms associated with substance use for individuals, families and communities and to prevent drug misuse. Our mission is to deliver evidence-based and patient-centred care in collaboration with other health and non-health partners to improve health outcomes for individuals, their families and the broader community. Services are provided at Canterbury, Concord Repatriation General and Royal Prince Alfred Hospitals and at Canterbury, Marrickville and Redfern Health Centres. Selected programs offer services in the community and via approved outreach arrangements.
The Operational Performance Manager provides support to Drug Health Services (DHS) Executive and Managers in both clinical and corporate aspects of their portfolios. This position offers strategic leadership in clinical information and data quality management, analysis, continual service improvement and performance reporting in line with Ministry of Health, SLHD and Drug Health Services strategic priorities and relevant governance requirements.
Position details : Permanent Full Time, 38 hours per week. Remuneration: $127,150 - $144,444 per annum + Superannuation. Location: Croydon Health Centre.
Ideal Candidate
- Tertiary qualifications in a relevant health and/or management discipline, or equivalent experience.
- Experience in the delivery of health services management in a large and complex organisation with the ability to meet deadlines and manage shared portfolios with competing priorities.
- High level skills in data analysis, performance reporting and project management, with the ability to prioritise and meet deadlines within scheduled timeframes.
- Level computer skills to undertake complex data management, analysis and presentation using a range of computer software products. In SLHD these include Cerner, Oracle, STARS (Qiikview), SMR, ims+ and Enterprise Risk Management System (ERMS).
- Current NSW driver licence (P1 and P2 acceptable).
Benefits
- Accrued Day Off (ADO) each month, paid parental leave and annual leave loading.
- Prospect for extra tax savings through Salary Packaging and Novated Leasing.
- Access to free courses, qualifications and coaching via Sydney Education.
- Access to confidential EAP counselling for staff and their families.
- Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
For more information about other advantages, please visit SLHD Benefits.
Working for Sydney Local Health District - NSW Health
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Join the team enriching health in millions of ways every day, apply now!
Applications Close: 12 October 2025
Location
Croydon Health Centre, Sydney Local Health District, NSW
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📌 Operational Performance Manager (Health Manager Level 3) - Drug Health Services
🏢 NSW Health
📍 Melbourne