Requisition ID: REQ660809
Employment Type: Permanent Part Time, 20 hours per week
Remuneration: $39.92 - $40.83 per hour + 12% Superannuation + Salary Packaging
Location: Campbelltown Hospital
Applications close: 24/05/2026
Contact: Melissa Halliday - Revenue Manager on 0467731621 |
With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.
Achieve Something Great
This role offers a unique opportunity to achieve something truly impactful by playing a key part in supporting the hospital’s financial sustainability while also directly contributing to positive patient experiences. You will gain exposure to a broad range of functions, including patient administration, billing, insurer liaison, and revenue management across multiple hospital departments building a well-rounded skillset that strengthens both your professional growth and your ability to add value.
As part of a dynamic and multifaceted position, you will combine patient interaction, operational coordination, revenue optimisation, and compliance responsibilities. Working closely with both clinical and non-clinical teams, you will help ensure efficient patient admissions and accurate financial outcomes, making a meaningful difference to both patient care and organisational success every day.
Are You the Right Fit?
The ideal candidate will be highly organised, detail-oriented, and confident working in a fast-paced hospital environment where accuracy, communication, and patient experience are essential. You will bring strong interpersonal skills and the ability to liaise effectively with patients, nursing staff, medical officers, insurers, and other stakeholders, while maintaining professionalism and confidentiality at all times. With exceptional attention to detail, you can accurately manage patient admissions, financial classifications, billing documentation, and revenue processes, supported by strong verbal and written communication skills to clearly explain admission and financial information.
You are an active listener who can confidently manage sensitive conversations regarding Medicare eligibility, private patient elections, and financial implications with empathy and professionalism. Your ability to critically analyse information, problem solve, and make informed decisions ensures accurate patient classification, billing eligibility, and compliance outcomes. You demonstrate a strong customer service focus, handling enquiries, complaints, and challenging situations calmly and effectively, while maintaining integrity and discretion with confidential information. With proven organisational and time management skills, you can prioritise competing demands and meet deadlines, and you work effectively both independently and collaboratively within a multidisciplinary team. Previous experience in hospital admissions, patient administration, revenue, billing, or health fund management will support your success in this role.
Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
* Demonstrated ability to engage with patients regarding private health insurance, Medicare eligibility, and patient election decisions, including explaining financial implications.
* Demonstrated experience identifying, managing, and addressing missed revenue opportunities within a hospital or healthcare environment.
* Demonstrated exceptional verbal and written communication skills, including the ability to critically analyse information and prepare clear, concise reports, correspondence, and business communications for management and stakeholders.
* Demonstrated advanced knowledge of Microsoft Office and knowledge of Patient Administration System/ Cerner and PBRC
* Advanced knowledge of NSW Health Fee Procedures Manual, Medicare eligibility, private patient election processes, compensable patients, and overseas patient billing.
* Ability to work at a high level of effectiveness autonomously and as part of a team with proven time management and organisational skills
* Demonstrated understanding of confidentiality requirements and experience managing sensitive patient, financial, and administrative information in accordance with policy and legislation.
If you’d like more details, we’re here to help.
* Position Information
o Applicants will be assessed against the criteria in the Position Description.
* How to Apply
o Read our application guide and tips for improving your application.
* Diversity, Culture & Inclusion
o We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact
o We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
* Aboriginal Workforce
o For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?
* Financial Perks
o 12% superannuation
o Salary packaging and novated leasing via Smart Salary
o Annual leave with 17.5% leave loading (for full-time and part-time staff)
o One extra day off each month for full-time employees
* Work-Life Balance
o Flexible work options, including hybrid and varied hours (depending on the role)
o Paid maternity and parental leave
o Generous leave options like long service and carers leave
* Grow Your Career
o Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
* Health & Wellbeing
o Discounted gym membership through Fitness Passport
o Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
o Wellbeing programs that promote mental health, resilience, and balance
Additional Information
* Temporary visa holders
o May be considered if no suitable citizen or permanent resident is found.
* Vaccination Requirements
o All staff must meet NSW Health’s vaccination and screening requirements before starting.
* Child Safe Employment
o South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.