CASE MANAGER – PERSONAL INJURY – MELBOURNE, VIC
About The Role
* Maintaining and improving technical knowledge across all facets of claims management
* Keeping up to date with legislative amendments and their practical application
* Managing claims within delegated authority level to achieve the most cost-effective outcome within the framework of the legislation, identifying and managing return to work barriers on individual claims
* Ensuring that customer service standards are maintained through prompt resolution of enquiries
About You
* Excellent customer service and ability to engage with multiple stakeholders
* Ability to achieve outcomes by reviewing medical and factual evidence
* Proven ability to manage time effectively
* Excellent team ethos
* Proven ability to work in a fast‐paced environment
* A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape
Benefits And Perks
* Inclusive Culture: Join a supportive, open‐minded team focused on customer outcomes, bringing your authentic self to work every day
* Work‐life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments where possible
* Career Development: Access mentoring, development, and global mobility opportunities for growth and success, including over 10,000 learning resources
* Financial and Well‐being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
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