Senior servicenow architect (itom & itam) - melbourne

Ayan Infotech are looking for a Senior ServiceNow Architect (ITOM & ITAM) for a full time permanent or a long term contract job opportunity.

All applicants should have full unrestricted work rights in Australia.

Title: Senior ServiceNow Architect (ITOM & ITAM)

Location: Melbourne

Type: Permanent OR long term contract

Work from office in Melbourne

Required Skills and Experience:

Core ServiceNow Expertise

• Strong experience in ITOM (Discovery, Service Mapping, CMDB, Event Management)
• Expertise in ITAM (Asset Lifecycle, HAM/SAM)
• Deep understanding of CSDM and CI modeling

Discovery & Service Mapping

• Hands-on experience with:
  • ServiceNow Discovery & Service Mapping across complex environments
  • Designing custom probes, sensors, and patterns
• Coverage across:
  • Mainframe, Middleware, Applications
  • Network, Appliances, Cloud platforms

Architecture & Technical Leadership

• Proven capability in:
  • Solution architecture and design (HLD/LLD)
  • Enterprise-scale platform design and governance
• Experience in guiding and mentoring development teams

ITOM & ITAM Strategy

• Expertise in:
  • Assessment and maturity evaluation
  • Strategy definition and roadmap creation
• Strong focus on CMDB governance, discovery optimization, and asset visibility

Integration & Automation

• Experience with:
  • REST/SOAP APIs and third-party integrations
  • ITOM integrations with monitoring and cloud tools

Program & Stakeholder Management

• Proven track record in:
  • Delivering large, complex transformation programs
  • Stakeholder engagement and decision support

Experience & Certifications

• 15+ years overall IT experience with 10+ years on ServiceNow
• ServiceNow Architect certifications (CTA/CMA)
• ITIL certification

Contact: 02 9412 4178 for more details.

www.ayaninfotech.com