About The Role
Casual
Band 4
Flexible hours
The Coal Creek Tour Guide conducts tours of the park with groups of school students, teachers and adults to educate visitors about Coal Creek in a creative and memorable way. The Coal Creek Tour Guide reports directly to the Coordinator Arts, Culture and Visitor Economy and works within the Coal Creek team.
This role is responsible for delivering engaging and educational activities of the park for school groups, teachers and the general public, in line with direction from the Coordinator. The position focuses on interpreting and communicating the history and heritage of South Gippsland through commentary, classroom scenario, demonstrations and hands-on interactions with collections, while continuously building historical knowledge. The role requires flexibility and creativity to tailor tours to different group needs, adherence to schedules to ensure smooth transitions and positive visitor experiences and collaboration with the Coordinator and other staff to support program delivery and development.
About You
Experience in a tourism or museum environment;
Experience in providing educational guided tours to large groups;
A Satisfactory Police and Working with Children Check;
Well-developed interpersonal skills;
About Us
South Gippsland Shire Council offers a friendly and professional workplace with values based leadership.
We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community.
Our region provides a perfect blend of coast and country. Enjoy green rolling hills, wind-swept beaches and the world-famous Wilsons Prom, right on your doorstep.
Our values – Accountability, Customer Focus and Excellence – are present in everything we do and how we do it. We seek like-minded colleagues to join our team who are committed to these values and culture.
Why You'll Love Working With Us
* Work-life balance with flexible working arrangements
* Rostered Days Off offered for full time roles
* Ongoing training and professional development opportunities
* South Gippsland is an organisation that is committed to Diversity, Equity and Inclusion. We offer flexibility and a welcoming work environment
* Enjoy a variety of changing health and well-being programs and initiatives including flu vaccinations and health checks, discounted gym memberships and Social Club
* Diverse range of exciting career paths in full time, part time or casual positions
* Mentoring, coaching and secondments
* Access to 24/7 Employee Assistance Program
* Opportunity to purchase additional leave
* Annual Enterprise Agreement salary increments
* Family Violence Support and Leave Provisions
For more benefits, Please Click Here!
Position Description
To view the Position Description for this role, please CLICK HERE.
CLOSING DATE
Applications close at 11:59 PM on Sunday 15 February 2026.
CONTACT
Enquiries to: Penni Ellicott, Coordinator Arts, Culture & Visitor Economy on 0459 083 164
NEXT STEPS
If you would like to become a part of our team at South Gippsland Shire Council, please submit your application. You will be required to address the application questions and upload two documents, your resume and cover letter. This is an opportunity to demonstrate your potential and set your application apart from the rest.
For further information on our recruitment process please click here. All correspondence regarding your application status and interview will be sent to you via email. All preferred candidates will be required to complete relevant background checks (including but not limited to police checks, reference checks, medical checks (drug and alcohol tests) and psychometric testing) prior to the candidate's employment being confirmed. The outcomes of the background checks do not automatically bar candidates; however, will be assessed against the inherent requirements of the job.
Please be advised any representation via an agency will not be considered. Agencies - no need to contact us, we've got this one.
South Gippsland Shire Council is an Equal Opportunity employer and aims to provide all necessary support to ensure that all abilities and backgrounds are not disadvantaged in the recruitment process. If you require an adjustment to the recruitment process, please feel free to identify yourself as a person with different needs in your application and indicate what type of reasonable adjustment you require. Alternatively you can contact a member of the People & Culture team on 03 5662 9233 and identify the position you are applying for and specify your requirements.
All councillors, employees, students, agency staff, contractors and volunteers are required to act in accordance with equal opportunity, anti-discrimination, harassment, vilification and child safety legislation. South Gippsland Shire Council is committed to safeguarding children and young people. We all have a responsibility to ensure our workplaces are respectful, safe and inclusive and free of all forms of unlawful and unacceptable behaviours. By applying for this role you agree to the above.
If you are having any issues applying for this position, please call our People & Culture Team on 03 5662 9233 or email humanresources@southgippsland.vic.gov.au
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